2012 National Research

Are residents in homeowners associations and condominium communities satisfied with their elected boards? How do they feel about their association's rules and restrictions? How about their association assessments?

The Foundation for Community Association Research commissioned a national survey of association residents to answer these and other questions. Here are some of the key findings:

• 70 percent of residents in common-interest communities say they are satisfied with their community association experience, while 8 percent express dissatisfaction and 22 percent are neutral on the question.
• 88 percent of believe their association board members strive to serve the best interests of the community, while 12 percent say the opposite or aren't sure.
• 73 percent say their professional managers provide value to their communities, while 21 percent say the opposite is true and 6 percent say they aren't sure.
• 76 percent believe their own community association rules "protect and enhance" property values. Only 3 percent say the rules harm property values, while the rest see no difference.
• 81 percent of residents say they get a "good" or "great" return for their association assessments, while 18 percent say the return is "not so good or bad." The reminder weren't sure.

We encourage you to download Who Should Judge Community Association Success, (PDF) a free brochure summarizing the results.